Dogwise Academy LLC ("Dogwise", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at https://www.dogwiseacademy.com (the "Site"), use our services, or otherwise interact with us.
By accessing or using our Site or services, you agree to the terms of this Privacy Policy. We may update this Policy from time to time, and any changes will be posted on this page with an updated effective date.
This policy is also section 8 of our terms and conditions.
Information We Collect
We collect personal information that you voluntarily provide to us and certain technical information automatically when you interact with our Site or services.
Back to the topPersonal Information You Provide
We may collect personal information when you:
- Contact us by phone, email, mail, or through our Site.
- Register for dog training services.
- Create an account or submit a form on our Site.
- Subscribe to our newsletter or promotional communications.
- Make a payment for services.
- Participate in surveys, contests, or promotions.
- Submit information about your dog(s) for training purposes.
This information may include:
- Your full name.
- Contact details (e.g., phone number, email address, mailing address).
- Payment details (e.g., credit card or bank account information).
- Information about your dog(s), including breed, age, health, and behavioral history.
- Photos or videos of you or your dog(s) submitted by you or captured during training (with consent).
- Any other information you choose to provide.
Automatically Collected Information
When you use the Site, we may automatically collect certain technical information from your browser or device, such as:
- Your IP address and domain name.
- Browser type and operating system.
- Pages you visit on our Site and time spent on each page.
- Referring URLs or websites.
- Links you click and search terms used.
We use this information to:
- Improve our Site and services.
- Understand user behavior and trends.
- Monitor Site performance and resolve technical issues.
- Ensure Site security and integrity.
How We Use Your Information
We use your personal information to:
- Provide the services you request, including dog training programs.
- Communicate with you about your account, services, appointments, or payments.
- Process transactions and send related confirmations.
- Improve our offerings and customize your experience.
- Send newsletters, promotional emails, and other marketing content (if you have opted in).
- Comply with legal or regulatory obligations.
We will only use your personal information for the purposes described in this Policy or for purposes that we disclose at the time of collection and to which you consent.
Back to the topMedia Usage and Consent
We may request to use photos or videos of you and/or your dog(s) for documentation, training progress tracking, marketing, or educational purposes. These will only be used with your explicit consent.
You may withdraw your consent to media usage at any time by contacting us at the email address below.
Back to the topDisclosure of Your Information
We do not sell your personal information. However, we may share your information with trusted third-party service providers who assist us in operating our business, such as:
- Payment processors (for secure transactions).
- Email marketing platforms (for newsletters and promotions).
- Web hosting or analytics providers (for Site maintenance and performance tracking).
These third parties are bound by confidentiality obligations and are only permitted to use your information as necessary to provide their services.
We may also disclose your information if required by law, court order, or to protect our legal rights or property.
Back to the topData Retention and Deletion
We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
You may request that we delete your personal data by contacting us at the email listed below. We will respond to all requests in accordance with applicable laws.
Back to the topYour Rights and Choices
You have the right to:
- Access and review your personal information.
- Correct or update inaccurate or outdated information.
- Request deletion of your personal data.
- Opt out of receiving marketing emails by clicking the “unsubscribe” link in any promotional message.
To exercise any of these rights, contact us using the information below.
Back to the topChildren’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18 without verified parental consent, we will delete it promptly.
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