Lifetime Support
Training a dog isn’t something that can be finished in a few weeks and then forgotten. Successful training requires a lasting partnership between our trainers, your dog and—most importantly— you! Leading training programs consistently emphasize that the success of a dog’s education hinges on the owner’s follow‑through after graduation, not just on what happens during the board‑and‑train period. We teach your dog essential skills, but we also teach you, your family and anyone who cares for your dog how to apply those skills at home. This guidance helps ensure the lessons we instill will endure and that unrealistic expectations don’t get in the way of progress.
Is Only the Beginning
Board‑and‑train provides a strong foundation, but it’s not a magic solution—dogs aren’t robots, and behaviours can slip without practice. That’s why many highly regarded training programs offer recurring group classes after graduation to reinforce skills in distracting environments and to give owners ongoing support. Some providers even keep working with dogs and owners for as long as it takes, offering group class support for the lifetime of the dog. At Dogwise Academy, we take the same long‑view approach: your training journey with us continues well past the initial program, and we’re here to help whenever new challenges arise.
Support Includes
A true lifetime guarantee isn’t about a refund—it’s about having a partner who will guide you for the life of your dog. In the wider industry, “life‑of‑dog” guarantees mean trainers will continue to work with owners without additional charge when problems recur or new issues emerge. Some even remain valid when families move to new areas. Dogwise Academy’s guarantee offers similar peace of mind:
- Unlimited one‑on‑one follow‑ups
Unlimited one‑on‑one follow‑ups – schedule a refresher or problem‑solving session anytime you need it.
- Remote support
Remote support – if you relocate or cannot attend in person, we are available by phone or video to answer questions and help with training plans.
- No hidden fees
No hidden fees – everything you need is included; you won’t encounter surprise add‑ons or upsells.
as an Owner
Lifetime support only works when it’s a partnership. Industry‑standard guarantees typically state that owners must continue to practise the training advice they’ve been given, and that guarantees may become void if alternative training methods are adopted without consultation. In other words, we can’t do it alone. After your dog completes our board‑and‑train program:
- Practice what you learn
Make training part of your everyday routine. The more you follow through at home, the more your dog will thrive.
- Stay in touch
Let us know if any behaviour issues crop up; early intervention and consistent reinforcement are key to lasting success.
- Be realistic
Board‑and‑train establishes a foundation, but dogs need ongoing management to maintain good habits. Expecting a one‑time fix often leads to disappointment.
A Commitment for Life
Our goal is to be your trusted guide throughout your dog’s life. We’re inspired by programs that tell their clients they’ll keep training dogs no matter how long it takes, and by lifetime guarantees that continue working with owners when behaviours return or new issues arise. At Dogwise Academy, that same spirit is at the heart of our Lifetime Support Commitment. We will always be here to help teach you what we taught your pup and to be a part of your ongoing journey—because great training doesn’t end; it evolves with you and your dog.
Our promise to you is not that your dog will be “perfect” forever. Dogs are living, thinking beings, and guaranteeing specific outcomes or behaviours is not only unrealistic but unfair; it places undue pressure on the dog and can lead to frustration or even regression when they inevitably have an off day. Instead, our guarantee is about unwavering support. We commit to putting all of our knowledge, experience and passion into helping your dog succeed and to being there whenever you need advice or guidance. Your investment in training deserves to be meaningful, and we will work tirelessly to ensure that it brings lasting benefits for both you and your dog.
